Peak Performance Health & Fitness Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following data:
Personal Information: Name, email address, phone number, date of birth, and other contact details you provide.
Health Information: Medical history, treatment details, and other relevant health information when using our services.
Technical Data: IP address, browser type, and information about your device and website usage.
Communication Records: Emails, messages, or other communications with us.
2. How We Use Your Information
We use your personal data to:
Provide and manage our services, including physiotherapy and fitness consultations.
Respond to inquiries and schedule appointments.
Process payments and maintain financial records.
Improve our website and services.
Send updates, newsletters, or promotional information (with your consent).
Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
Service Providers: Third parties that help us operate our business (e.g., booking systems, payment processors).
Legal Obligations: When required by law or to protect our rights.
Healthcare Partners: With your consent, to coordinate care or refer you to specialists.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal or regulatory requirements.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time (where processing is based on consent).
Object to or restrict the processing of your data.
Request data portability.
To exercise these rights, please contact us at [insert contact email or phone].
6. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties, so please review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Peak Performance Health & Fitness Ltd
11A High Street, Long Buckby, England
0787 315 9829
Info@peakperformanceclinic.uk